A clear, transparent approach from initial consultation to project completion. We keep you informed every step of the way.
We start with a phone call or WhatsApp chat to understand your vision, requirements, and budget. This helps us prepare for the site visit.
Typical Duration
15-30 minutes
Our team visits your property to assess the space, take measurements, check soil conditions, and understand the full scope of possibilities.
Typical Duration
1-2 hours
Our design team creates detailed plans and realistic 3D visualizations so you can see exactly what your pool and garden will look like before we build.
Typical Duration
1-2 weeks
We provide a comprehensive, itemized quote with no hidden costs. Every element is explained clearly so you know exactly what you're paying for.
Typical Duration
3-5 days
We handle all necessary permits and community approvals on your behalf, navigating the process so you don't have to.
Typical Duration
2-4 weeks
Our experienced team brings your vision to life with skilled craftsmanship and attention to detail. You'll receive weekly updates throughout.
Typical Duration
8-16 weeks (varies by project)
Final inspection, equipment training, and complete handover. We ensure you know how to operate and maintain your new pool and garden.
Typical Duration
Half day
Your project is backed by our comprehensive 12-month warranty. We're always available for questions and support after completion.
Typical Duration
12 months coverage
Weekly updates, dedicated project manager, and open lines of communication throughout your project.
Detailed, itemized quotes with everything explained. The price we quote is the price you pay.
Realistic timelines with milestone tracking. We deliver when we say we will.